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Payment / Booking
- Online booking can be made only before 11.00 am for entry on the same day.
- By purchasing tickets to Ramayana Water Park, you acknowledge and accept our terms and conditions.
- Before booking please read the terms and conditions of the promotion, by pressing the “i” icon near the promotion name.
- To use promotion for residents, please show 1 of the following documents per 1 person, on entrance to the water park:
Work-permit / Student visa / Retirement visa / Thai driving license / ID card / Thai Passport.
- Online booking can be made only before 11.00 am for entry on the same day.
- By purchasing tickets to Ramayana Water Park, you acknowledge and accept our terms and conditions.
- Before booking please read the terms and conditions of the promotion, by pressing the “i” icon near the promotion name.
- Subtotal:
- Discount:
- -
- Promo-code:
- -
- TOTAL
Rain protection included
Rain Protection Package:
(Applies only when all slides and pools are closed due to continuous rain)
Slide Closure Duration
Guest Compensation
More than 1 hour
1 free bottle of water
More than 2 hour
50% discount voucher for the next visit
More than 3 hour
1 free ticket for the next visit
Terms and Conditions:
- “Rain Protection Package” only applies when continuous heavy rain causes operational disturbance, such as a full closure of all water slides and pools.
- Slide Closure Duration timing starts as soon as slides/pools are closed and ends when they reopen again.
- Slide/pool closures and reopening are decided solely by the Internal Safety Team following international safety standards.
- Light rain without any interruption to park operation does not qualify for “Rain Protection Package” and is not considered eligible for benefits.
- Our GRO team will approach eligible guests, mark wristbands, and distribute benefits.
- If a guest believes they are eligible but didn’t receive a benefit, they should contact any GRO team member.
- This is a complimentary promotional offer, not a form of insurance or legal obligation.
- Complimentary tickets and discount vouchers will be valid for 6 months from the date received.
- Ramayana Water Park is not responsible if any of the benefits received by the customer is damaged, lost or stolen.
- The decision of Ramayana Water Park is final. Conditions may change without notice.
100% Risk-Free Booking
If you’re unable to visit the water park for any reason, or your ticket has expired, you can request a full refund or extension as long as the ticket hasn’t been used.
How to request a refund or extension:
- Contact us at any social media channel or email us at info@rwpark.com;
- Attach your ticket and proof of payment;
- Our support team may request additional documents if needed.
Refunds are processed within 2 to 30 days, depending on your bank and payment provider.
If you have any questions, feel free to contact us at any time!